Friday, January 18, 2013

Support Ticket #01587329 XI (Updated)

This evening I had an email from the sweet Theresa Linden waiting for me when I got home from work.

"A comment has been added to your Case..

Case: 01587329
Avatar: Bock McMillan
Type: Other Inworld Issues
Status: Information Requested
Hi Bock,

That is pretty cool info! I have just sent Alexa an email for you :)

Please let me know how it goes with the bandwidth test!

All the best,
Theresa Linden

To reply to this case, either Reply to this email, or visit : https://secondlife.com/my/support/?caseID=01587329

(To view the Case online, you will need to log into Secondlife.com with this Avatar: Bock McMillan)

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I sent Theresa this answer

"Dear Theresa,

Thank you very much for greeting Alexa from me!

As far as the bandwidth tests go, I am cautiously optimistic but would like to do some further tests this weekend. Among other things I am planning a shopping tour to some of the lagiest shops I know in SecondLife. 


I will get back to you with a full report of the full results of the testing on Sunday. However, the tests I have conducted so far with extremely helpful and patient friends are very encouraging and positive since I reduced the bandwidth to 500.

Have a wonderful weekend and keep your fingers crossed for me.
Bock"

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Update
A little later I received the following response.

"A comment has been added to your Case..

Case: 01587329
Avatar: Bock McMillan
Type: Other Inworld Issues
Status: Information Requested
Hello Bock!

I have my fingers crossed for you! Either way, have a good weekend no matter what and we will talk soon :)

Theresa Linden
To reply to this case, either Reply to this email, or visit : https://secondlife.com/my/support/?caseID=01587329

(To view the Case online, you will need to log into Secondlife.com with this Avatar: Bock McMillan)"

4 comments :

  1. I am in shopping mood tonight !

    ReplyDelete
    Replies
    1. Ah NE0, I am damn sorry I missed that - I hope you made a few great buys! ;)

      Delete
  2. All my hopes...and don't let LL screw you around, dear.

    I miss you.

    ReplyDelete
    Replies
    1. Dear Dej, I miss you too! I had one of my awful headache days, so I stayed in bed with the curtains closed and sounds on the radio low.

      Concerning Linden Lab, I don't agree with you. It was actually one of my main purposes in posting about the problem as I have done.

      I have always been well treated by Linden Lab whenever I have been in touch with them. They have taken my issues seriously and have treated me with empathy and kindness and have offered me the help or support that they could as swiftly as was possible.

      I am, have always been and will hopefully always remain a Linden-lover. ;)

      Hugs dearest Dej!

      Delete

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