Thursday, January 3, 2013

Support Ticket #01587329

Illustration from Farend´s website
I finally lost patience with the problems I have been having for more than two months (see my previous post Technical Malfunctions) and submitted a support ticket to my darling tech-geeks at Linden Lab, even if many have told that they themselves - or someone they know - have had similar issues that suddenly stopped after awhile.

I got the following confirmation via email from Linden Lab..
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A new case has been created
Case: 01587329
Avatar: Bock McMillan
Type: Other Inworld Issues
Status: New

To comment on this case, either Reply to this email, or visit: https://secondlife.com/my/support/?caseID=01587329

(To view the Case online, you will need to log into Secondlife.com with this Avatar: Bock McMillan)
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I will keep you updated on the progress of the case.

4 comments :

  1. Bites lip and awaits the certain rant...

    ReplyDelete
    Replies
    1. Oh ye of little faith!

      The Lindens customer support have always been good to me whenever they can. I trust them and steadfastly believe that if they can help me with this they will. However, I also realize that there are some problems that cannot be handled immediately or - sometimes - at all. In the latter cases I expect them to tell me so.

      Delete
  2. What if they politely smile at you as they ban you by mistake and ignore all your inquiries ;-)

    ReplyDelete
    Replies
    1. That would be really awful, I hope it never happens to me or to anyone else!

      Delete

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