Showing posts with label Malwarebytes Anti-Malware. Show all posts
Showing posts with label Malwarebytes Anti-Malware. Show all posts

Monday, August 3, 2015

My Upgrade to Windows 10 (Updated)

Yesterday I upgraded to Windows 10. The upgrade itself was rather easy and took little over an hour.

All my personal files (pictures and documents) were left undisturbed, but most of my additional tools like Adobe Reader, AVG TuneUp, Chrome, Firestorm, GeForce Experience, Kaspersky Total Security, iTunes, Malwarebytes Anti-Malware, Skype and Quicktime were lost. This was possibly due to those apps being set to a different language (American English) than my computer is (Swedish), it could also be because they weren't - and still aren't (as I found out when I tried to reinstall some of them again (Kaspersky and GeForce Experience) - compatible with Windows 10.

My biggest concern initially was the loss of all my browser bookmarks, however they all miraculously returned to me today, once I had logged into my Google account. With the returning bookmarks I also got all my saved passwords in Chrome back.

I have reinstalled AVG TuneUp, Firestorm, iTunes and Skype, but - as I said above - Kaspersky (solved) and GeForce Experience (solved) don't seem to be compatible with the platform yet.

The only problem I have right now, is that my SLT time app on the blog isn't working in Chrome but is OK in Microsoft Edge... (solved)

Glory hallelujah!

Saturday, January 12, 2013

Support Ticket #01587329 VII

The adventure continues and the plot thickens... Today I sent the following email to my friend Theresa Linden at Linden Lab.
Illustration from autocab International

"Hello again Theresa,

When I did the self-tests you have asked me to perform with the test avatar I got the following results, nothing has been attached.

I do not get the repeats when I am chatting from my home sim (Southern Charm), neither in IMs nor in local chat. However if I go to a laggy sim (KMADD or a party sim) I still immediately get repeats of my own chats in local chat and those I talk to tell me I repeat in IM.

I also get the repeat teleports when I go from the laggy sims back to Southern Charm. When I have already successfully teleported back to Southern Charm I get this pop up (see picture Teleport message).

During this whole experience I have tried scanning for virus with both the program I have installed on my computer (PC Tools Internet Security) and several of the online virus-scanners (f-secure, Trend Micro etc.), at the suggestion of friends I also tried a free trial of the program Malwarebytes Anti-Malware.  None of these could detect any infection.

As some of my friends had told me about a Trojan that could settle in my keyboard I late last night made a search for a program that could detect and remove such a threat. I found and installed the program Spy Emergency, using this program two infections were detected VX2 ABetterInternet and Trojan Win32 Malware. These were removed in the recommended fashion and then I tried out Bock again, but the results were the same as I have reported above.

I am once again anxiously awaiting your recommendations on further actions.

Hugs,
Bock"

P.S. to my email earlier today.

"Hi again Theresa,

I forgot to mention that my payments are still repeated when I am in a laggy region but not when I pay from my home sim.

Hugs,

Bock"