Thursday, February 7, 2013

Trespassing

Today it felt like I had gotten my second life back again!

After first making sure that the effects of changing the setting of "Quality and speed" in the graphics was still there, I felt a lot of the anxiety and worries just leave me. It was a glorious and wonderful warm feeling, because for a while I had believed I might have to abandon Bock, which would be like cutting away an arm or a foot. So much of me is tied up with Bock.

Well, the effects were still there and I could actually recreate the strange phenomenon of #01587329 by changing the graphics settings to between High and Ultra. And stop it by changing the settings back to High or Ultra.

The strangest thing about this whole experience is that I had two avatars (Bock and Cruella) running simultaneously on the same hardware, software, ISP and the same viewer with the exact same settings and one of them had the problems while the other one did not. Very curios!

My only problem now is that I freeze up after many teleports and a short while later I crash, but that I think I can live with even if it is a little annoying.

The warm and happy feeling made me do a few mischievous things, I went trespassing to the homes of a few friends who were otherwise occupied or away in first life.. Would you believe it, at one of the places the owners had actually had the nerve to change things since my last visit there so that I landed in water? Cheeky buggers!

When the cat is away....!
When the boys are away....!

Wednesday, February 6, 2013

Support Ticket #01587329 XX - Hopefully Last (Updated)

Om my, while I was being busy gathering all the information to answer the questions Whirly posed in the latest email relayed by Theresa Linden at Linden Lab I think I may have stumbled over the solution to my repeat-problems all by myself.

It has nothing to do with bandwidth, my computer, HTTP Textures or whatever but the default settings of the viewer in combination with the Bock-avatar. (As you may remember my alt Lady Cruella has no problems and never had.)

Since a few months I get these graphic settings by default.
Please notice particularly that "Quality and speed" is set to somewhere between "High" and "Ultra" .
Well, I never bothered to change that once it turned up that way, but when I went to the Miss. Wigstock 2013 contest on Sunday January 27, 2013, I was expecting loads of lag so I though I better pull down the "Quality and speed" to at least "High" and uncheck shadows. All that evening I did not repeat one single time!

After the the contest I did not access SecondLife until after I returned home again from a business trip and there was an email waiting for me from Theresa. Before starting the tests I reset all the settings to default.

It was at this time that Whirly had asked me to uncheck the HTTP Textures, as you may remember that was quite successful during my testing after the first three or four minutes. However, when I logged back in one of the following the repetitions came back even though I kept the HTTP Textures unchecked.

That made me very despondent, sad and weary, I thought I may have to trash my Bock avatar and everything that was tied in with it. I stayed away from SecondLife a couple of days to think about it. Anyway, while I was in first life I began to think about the contest and what a great time I had without any repeats and that made me remember that I had changed the settings.

So today I tried it, and lo and behold, glory, glory, hallelujah it worked! Actually it worked well when I pulled down Quality and speed to High or if I pulled it up to Ultra, the only time I got repeats was if I set it in between High and Ultra.

...the only problem now remaining is that I freeze up after almost every teleport and cannot move or speak and then crash. But that is actually a problem I can live with - I think...

I am sending these results to Theresa Linden now!

Update February 7, 2013.
The improvements still last.

I can recreate the chat repeats if I change the graphic setting to in between High and Ultra. And when i change back to High or Ultra it goes away.

Tuesday, February 5, 2013

Support Ticket #01587329 XIX (Updated)

I got this email from my friend Theresa Linden at Linden Lab this morning. It is quite a lot to respond to so I am posting the response I am sending when I have gather the information that Whirly wants.

Illustration from PCCare
Somehow they seem to be under the impression that the unchecking of the HTTP Textures did not help, I cannot understand why because I thought I told them in my report that it actually worked very well, except for the first four minutes or so. 

I blame myself, my English must be poorer than I thought and I will have to clear up that misunderstanding in my response to them. So here goes with the email from Linden Lab.

"A comment has been added to your Case.. 

Case: 01587329
Avatar: Bock McMillan
Type: Other Inworld Issues
Status: Information Requested
Hi Bock!

More fun and more suggestions from Whirly here:

Sorry to hear Bock is still having problems.

Some more thoughts...

When did this problem start for Bock? Can he think of anything that changed at his end that coincided with this issue starting?

eg) Change of ISP, moving house, new computer, new router/cable modem, change of router configuration, installing different firewall/antivirus, installing any "gamebooster" type software, Kitty walking on the keyboard...

His system info is taken when not logged in so doesnt show packet loss.

When he is seeing the repeating chat etc, if he goes to Help -> About Second Life, what does his packetloss show on the last line?

Where did he actually take his connection readings to?

Are his readings looking as good if he measures to where LL have their servers?
Follow these links, then select "Your Preferred Server":
Dallas,TX: http://softdallas.speedtest.net/
Phoenix,AZ: http://brinkster.speedtest.net/
Reston,VA: http://reston.speedtest.net/

Does he have another computer in the house connected to the same network and can he reproduce his problem on that?

He has reported that he created an alt LadyCruellaMcMillan, and there are none of these issues happening with it.

Is he totally sure about that?

It seems this problem can seem cured & then reappears the next day. Did he test long enough on the fresh noob before declaring there was no problem?

If his problem really is account specific, that seems quite strange & probably isnt a good sign for a hopeful cure lol Is there anything unusual about his Bock account that could possibly have an effect on his problem? 


eg) Does Bock have a massive inventory size and is he maybe clearing his cache each login? (People do this often >.<) or was Bock a reactivated account after being deleted?

It sounds like Bock has already been put in test character & that didnt help the issue, so I guess t...

To reply to this case, either Reply to this email, or visit : https://secondlife.com/my/support/?caseID=01587329

(To view the Case online, you will need to log into Secondlife.com with this Avatar: Bock McMillan)"
---


Monday, February 4, 2013

Whaddya Think?

Interesting question huh?

Tell us what you think by answering the weekly poll in the top right hand corner of Eddi Haskell´s Second Life!

Sunday, February 3, 2013

Support Ticket #01587329 XVIII (corrected)

Today I have been testing as required by my friends at Linden Lab. This is the full report that I am sending to my dear friend Theresa Linden today. It is essentially a copy/paste from my SecondLife chat log.

I have corrected the post as I noticed my first stop at KMADD had somehow been lost (10:01-10:04 in the chat log).

Please do not forget to turn on your music at the bottom of the post before reading, as prescribed by +Eddi Haskell.

"Hello again dear Theresa,

I hope you are having a wonderful Super bowl weekend. I have been busy conducting the tests the developers recommended and am sending you a copy of the report with pictures enclosed.

So it seems the suggested changes have cured my repetitions of chat/purchases/teleports but instead I am crashing all the time. 


However, I will ask that you please keep the support ticket and the Jira open until I have tried again tomorrow, because there have been a few times earlier that I thought the problems were over but when I logged in the next day they had returned. 

I would also like to know how long I must keep the HTTP Textures unchecked and remain in the Male Test Avatar.

Hugs,
Bock

---

The Test Report February 3, 2013.
[2013/02/03 09:57] Bock McMillan: This is the Much Honored Bock McMillan, laird of Southern Charm and prince of Cascade Falls, speaking.
[2013/02/03 09:58] Bock McMillan: Greetings my friends at Linden Lab!
[2013/02/03 09:59] Bock McMillan: As you see from the enclosed picture (Test 1) I have unchecked HTTP Textures in the Develop Menu and I have also reverted to the Male Test Avatar.
Test 1
[2013/02/03 10:01]  Bock McMillan: Let the testing begin! I wish you all the best of luck in solving the problems I have encountered lately, may your intelligence, your skills and your creativity be with you in assisting me with these annoying problems.
[2013/02/03 10:02]  Bock McMillan: It is time for the first teleport, here we go!
[2013/02/03 10:02]  Second Life: Teleport completed from http://maps.secondlife.com/secondlife/Southern%20Charm/238/53/33
[2013/02/03 10:03]  Bock McMillan: We have now arrived at the KMADD store.
[2013/02/03 10:03]  Bock McMillan: We have now arrived at the KMADD store.
[2013/02/03 10:03]  Bock McMillan: Testing 123
[2013/02/03 10:03]  Bock McMillan: Testing 123
[2013/02/03 10:04]  Bock McMillan: Ahhh as you see the repeats are still occurring
[2013/02/03 10:04]  Bock McMillan: Ahhh as you see the repeats are still occurring
[2013/02/03 10:04]  Bock McMillan: Let us move to another sim
[2013/02/03 10:04]  Bock McMillan: Let us move to another sim
[2013/02/03 10:04]  Second Life: Teleport completed from http://maps.secondlife.com/secondlife/Kmadd%20Enterprise/188/90/26

CRASH-BOOM-BANG


[2013/02/03 10:12] Bock McMillan: OK, I crashed soon after I arrived here at the Sey Main Store. The local chat did not go through. I have cleared my cache and come back to the last location.
[2013/02/03 10:13] Bock McMillan: I could not move either.
[2013/02/03 10:13] Bock McMillan: Both those problems seem to be gone now,
[2013/02/03 10:14] Bock McMillan: And it seems the chat is not repeating either...? But sometimes there is a short delay...
[2013/02/03 10:15] Bock McMillan: Let me try buying a Demo here
[2013/02/03 10:15] Second Life: :SEY =Mesh= Vest+T-shirt [DEMO ver.] owned by an unknown user gave you ':SEY =Mesh= Vest+T-shirt [DEMO ver.]' ( http://slurl.com/secondlife/GREED/116/147/26 ).
[2013/02/03 10:16] Bock McMillan: well no buy, but a single click gave me a single demo
[2013/02/03 10:16] Bock McMillan: Lets go back to KMADD and see what happens there
[2013/02/03 10:17] Second Life: Teleport completed from http://maps.secondlife.com/secondlife/GREED/84/169/26
[2013/02/03 10:17] Bock McMillan: Back at KMADD
[2013/02/03 10:17] Bock McMillan: Lo and behold, no repeat?
[2013/02/03 10:18] Bock McMillan: I bought Shape Demos
[2013/02/03 10:18] Bock McMillan: and I actually only got one set
[2013/02/03 10:19] Bock McMillan: Lets try an IM
[2013/02/03 10:24] Bock McMillan: OK I am pasting in my IM with my son in-law Ziggy here.
[2013/02/03 10:25] Bock McMillan:
[10:22] Bock McMillan: Greeting son in-law! Be courteous as I am going to ask you to copy and paste our conversation so that I can send it to my friends at Linden Lab who are examining and trying to help me with my problems.
[10:22] Bock McMillan: Do you get repeats, darling?
[10:22] Ziggy Starsmith: no repeats at all you seem fine
[10:22] Bock McMillan: Yeahaaaaaaaaaaaaw!
[10:23] Bock McMillan: Could you please copy and paste?
[10:23] Ziggy Starsmith: ok 1 sec
[10:24] Bock McMillan: Thanks so much sexy!
[2013/02/03 10:26] Bock McMillan: Moving along
[2013/02/03 10:26] Second Life: Teleport completed from http://maps.secondlife.com/secondlife/Kmadd%20Enterprise/157/81/26 
[2013/02/03 10:26] Touch For ROF iNFO OR TO JOIN gROUP:
Hello Bock McMillan!

CRASH-BOOM-BANG

[2013/02/03 10:33] Bock McMillan: OK I crashed again and am back after clearing cache
[2013/02/03 10:34] Bock McMillan: As you see from the screenshot marked Test 2 I was at the Remembering Our Friends sim
Test 2
[2013/02/03 10:34] Bock McMillan: When I arrived there I could not chat in local and I could not move
[2013/02/03 10:35] Bock McMillan: With "could not chat" I mean, I sent a message in local but it never showed up on my screen
[2013/02/03 10:36] Bock McMillan: When I tried to move away from ROF to Moa, I crashed
[2013/02/03 10:36] Bock McMillan: I will go back to ROF now and see what happens
[2013/02/03 10:36] Second Life: Teleport completed from http://maps.secondlife.com/secondlife/Southern%20Charm/238/53/33
[2013/02/03 10:36] Touch For ROF iNFO OR TO JOIN gROUP:
Hello Bock McMillan!
[2013/02/03 10:37] Bock McMillan: Back again at ROF
[2013/02/03 10:37] Bock McMillan: This time I can chat and move
[2013/02/03 10:38] Bock McMillan: I will try donating by buying candle light for my Ars
[2013/02/03 10:39] BDG - ROF - Gas Light (low Prim) V2: THANK YOU FOR YOUR KIND DONATION,WE REALLY APRECIATE
[2013/02/03 10:39] Bock McMillan: Excellent, I only paid once and chat is still not repeating...
[2013/02/03 10:40] Bock McMillan: OK, I am buying another five weeks of oil for the candle
[2013/02/03 10:40] BDG - ROF - Gas Light (low Prim) V2: THANK YOU FOR YOUR KIND DONATION,WE REALLY APRECIATE
[2013/02/03 10:41] Bock McMillan: Working fine
[2013/02/03 10:43] Bock McMillan: Cannot seem to find the donation boxes here at ROF, they are not rezzing for me
[2013/02/03 10:43] Bock McMillan: I will come back another time
[2013/02/03 10:43] Bock McMillan: OK off to Moa
[2013/02/03 10:44] Second Life: Teleport completed from http://maps.secondlife.com/secondlife/Remembering%20Friends/91/128/21

CRASH-BOOM_BANG

[2013/02/03 10:49] Bock McMillan: OK back again after a third crash, see picture Test 3.
Test 3
[2013/02/03 10:50] Bock McMillan: I am now at Moa, I can move and I can speak in local
[2013/02/03 10:50] Bock McMillan: no repetitions either
[2013/02/03 10:57] Bock McMillan: OK I am going to a meeting at Second Pride HQ now, after I have reloaded my Inventory
[2013/02/03 11:00] Second Life: Teleport completed from http://maps.secondlife.com/secondlife/Moa/67/198/81
[2013/02/03 11:01] Kiosk.Net Greeter: Welcome Bock McMillan! Enjoy your visit.

CRASH-BOOM-BANG

[2013/02/03 11:04] Bock McMillan: OK I crashed again here at Second Pride HQ, before crashing I could not see my local chat here and could not move either
[2013/02/03 11:04] Bock McMillan: Chat and movement work again
[2013/02/03 11:04] Bock McMillan: Hello everyone!
[2013/02/03 11:04] Rocky Constantine (rockridge.constantine): Hi Bock
[2013/02/03 11:05] Tylo Mabellon: hey Bock
[2013/02/03 11:05] Tylo Mabellon: hey Rocky and Axel
[2013/02/03 11:05] Khar (kharissa.indigo): Hi there Mister Bock
[2013/02/03 11:05] Doc Spad: Was your barber drunk or something Bock?
[2013/02/03 11:05] Axel-the-fox (axelfoxthefoxyfluff): Hi
[2013/02/03 11:06] Bock McMillan: You must excuse my appearances; I am following Linden Labs orders
Bock at the Second Pride meeting
(not included in the report to Linden Lab)
[2013/02/03 11:06] Axel-the-fox (axelfoxthefoxyfluff): he's wearing a box for a head
[2013/02/03 11:06] Doc Spad: boxes are easy to hold onto
[2013/02/03 11:06] Bock McMillan: Well, with that single addition of my own
[2013/02/03 11:07] Kyle Beckett: I'm back, but I will be invisible because I had to clear cache and reload inventory, lol
[2013/02/03 11:08] Rocky Constantine (rockridge.constantine): fun fun
[2013/02/03 11:08] Khar (kharissa.indigo): wb Kyle
[2013/02/03 11:08] Khar (kharissa.indigo): Hi SquirtN
[2013/02/03 11:08] Doc Spad: afternoon Squirt'n
[2013/02/03 11:08] Tylo Mabellon: sure Kyle... you just can't find anything to wear : P
[2013/02/03 11:08] Bock McMillan: Hi Kyle and Hello Squirt
[2013/02/03 11:08] Bock McMillan: Oh just so you all know, parts of this chat will be sent to Linden Lab - so mind your language...

EDITED OUT THE REST OF THE MEETING

[2013/02/03 12:19] Tylo Mabellon: i second Khar's motion to adjourn
[2013/02/03 12:19] Doc Spad: Those in favoir?
[2013/02/03 12:19] Khar (kharissa.indigo): aye
[2013/02/03 12:19] Tylo Mabellon: aye
[2013/02/03 12:19] Baz Ceawlin: aye
[2013/02/03 12:19] Tootsie Nootan: Aye
[2013/02/03 12:19] SquirtN Wonder: aye
[2013/02/03 12:19] Doc Spad: This meeting is adjourned
[2013/02/03 12:19] Kyle Beckett: aye
[2013/02/03 12:19] Khar (kharissa.indigo): Thank you all for coming
[2013/02/03 12:20] Bock McMillan: Thanks everyone, this has been a great meeting!
[2013/02/03 12:20] Doc Spad: Thank you everyone for being here...lending your voice and caring about Pride
[2013/02/03 12:20] Bock McMillan: Byeee
[2013/02/03 12:20] Second Life: Teleport completed from http://maps.secondlife.com/secondlife/N%20District/239/173/23

CRASH-BOOM-BANG

[2013/02/03 12:23] Bock McMillan: Ughhh when I teleported from the Second Pride HQ to home I crashed again
[2013/02/03 12:24] Bock McMillan: I could not chat in local and move before I crashed after I had arrived to home
[2013/02/03 12:24] Bock McMillan: then I crashed
___

Saturday, February 2, 2013

Support Ticket #01587329 XVII (Updated)

When I got home from work on Friday I had the following message waiting for me from Theresa Linden ant Linden Lab.

Please start the music at the bottom of the post before starting to read!
Illustration from NYSE Magazine
"A comment has been added to your Case..

Case: 01587329
Avatar: Bock McMillan
Type: Other Inworld Issues
Status: Information Requested
Hi Bock!

Here are some suggestions to try:

Another cause we have found of this duplicating chat/purchase issue is HTTP textures - it can make a users connection bug out with these symptoms if it cant handle HTTP data well.

Bring up the develop menu with CTRL+ALT+Q Then Develop -> HTTP Textures -> Untick this Then relog (essential) and see if the problem is any better

When the duplicated chat/purchase issue is caused by HTTP textures you will sometimes find that the problem doesnt start until after a user has teleported during a session. Sometimes it needs more then one teleport for the issue to start. Sometimes it will only start when a user enters a region where he doesnt already have the textures cached or if several new avatars arrive on a region where he is, downloading all their new textures over HTTP can set it off.

If it does not help at all then re-enable HTTP textures as its best left enabled if their connection can handle it.

Also, try setting your affected avatar back to the default test character by going to Develop>Avatar>Character Tests>Test Male. They seem to think if your alt is not encountering any issues that reverting this avatar to the basics may provide some clues if you try this.

Let me know how it goes!

Theresa Linden"


To reply to this case, either Reply to this email, or visit : https://secondlife.com/my/support/?caseID=01587329

(To view the Case online, you will need to log into Secondlife.com with this Avatar: Bock McMillan)"
---

This evening I sent Theresa the following reply:

"Hello dear Theresa,

I will do as the developers ask - of course - although You and I both know we have already tried the reverting to the test character before, without avail.

I will get back to you a.s.a.p. with reports after having tried out these recommendations from the developers!

Hugs,
Bock"


Update
Music for your pleasure while reading this post (as suggested by +Eddi Haskell)

Redheads

Ever since I was a very young boy I have had a special attraction to redheads. Any and every shade of red would fascinate and enthrall me, from ash blonde over carrot, copper, brick to dark chestnut. Preferably in combination with as many freckles as possible and green eyes.

Marc Goldfinger (model)
I can still remember when I was a boy of four in a country far, far away how I used to admire a Swedish girl with carrot red hair, loads of freckles and green eyes. Her name was Ann and she did not appreciate my admiration, so she used to kick my ass around regularly or slap me stupid if I said anything. She was two years older than I so it was an easy match for her. This abuse continued even after I got stronger than her, because I would never lift a hand against her, until our ways separated when she moved back to Sweden with her family when I was eleven.

Even after that I have almost always had a redhead - more or less - close to me in someway, except for the last few years.
Blu Kennedy, gay ex-porn actor with a cute smile,
awesome legs and other fine assets
My last (latest?) redhead so far is a man I used to meet purely for sex over a period of six or seven years. He was living with a woman - or so he claimed - and was extremely secretive about everything about himself, although he knew everything about me as I am sort of semi-well known in my local community and occur with irregular intervals in the press and other media in connection with my work. (P.S. Well, I was too harsh there. It was actually not only for sex, there was more. But whatever that was he never dared meet me outside my apartment for fear of being seen by someone who knew him.)

I broke it off with the guy when I got serious with my Ars, partly because of Ars but to a great part also because the imbalance in our relationship made me sick. He would contact me or come around to my home whenever he felt like it and expect me to happily greet him and be ready for a quickie or something longer depending on his schedule, while I did not have the same benefits. He still sends me messages on a Swedish gay news and cruising site and tells me he wants to meet, but I am not in the mood for anymore of him - not yet at least and never if we do not change the balance.